📋 Customer Comms
20 tools compared
🔧 Tools in Customer Comms
Front
A customer operations platform that combines the simplicity of an email inbox with the automation of a CRM.
Tidio
A customer service platform offering live chat, chatbots, and email marketing for small businesses.
Gladly
A customer service platform that centers conversations around the customer, not the case number.
Podium
A communication and marketing platform that helps local businesses manage their online reputation and customer interactions.
Gorgias
A customer service platform designed specifically for e-commerce businesses.
Re:amaze
An integrated helpdesk and live chat platform designed for e-commerce and online businesses.
Intercom
A platform that connects businesses with their customers through messaging and automation.
LiveChat
An AI-powered customer service platform with live chat, chatbot, and help desk capabilities.
Dixa
A conversational customer engagement platform that unifies channels and puts people first.
Crisp
A multichannel customer support platform that centralizes conversations from various channels.
eGain
A software company that provides a knowledge-powered platform for customer engagement.
Freshdesk
An omnichannel helpdesk ticketing system that streamlines customer conversations.
Help Scout
A help desk software that feels like a shared inbox, designed for growing teams.
HubSpot Service Hub
Customer service software connected to HubSpot's CRM platform.
Kustomer
An omnichannel SaaS customer service platform that provides a complete view of the customer.
Drift
A conversational marketing and sales platform that uses AI to connect businesses with buyers.
Zendesk
Provides SaaS products for customer support, sales, and other customer communications.
Salesforce Service Cloud
A complete customer service platform from Salesforce, built on their CRM.
Genesys Cloud CX
An all-in-one, AI-powered contact center and customer experience platform.
Verint
A technology company that sells products for customer experience (CX) automation.