Zingle

The Leading Customer Engagement Platform

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Overview

Zingle is a customer engagement platform that allows businesses to communicate with their customers through text and other messaging channels. While not exclusively for hospitality, they have a significant presence in the industry. The platform is designed to improve customer satisfaction, increase operational efficiency, and drive revenue.

✨ Key Features

  • Two-Way Messaging
  • Automated Workflows
  • Team Collaboration
  • Reporting & Analytics
  • Integrations
  • Contact Management

🎯 Key Differentiators

  • Focus on enterprise clients
  • Advanced automation capabilities

Unique Value: A powerful and scalable platform for businesses to engage with their customers through messaging.

🎯 Use Cases (4)

Improving customer communication Streamlining service requests Increasing customer satisfaction Driving sales and marketing

✅ Best For

  • Reducing customer support calls
  • Improving customer engagement rates

💡 Check With Vendor

Verify these considerations match your specific requirements:

  • Businesses that do not require customer messaging

🏆 Alternatives

Twilio Podium Heymarket

Offers more advanced features and integrations compared to basic business texting solutions.

💻 Platforms

Web iOS Android API

🔌 Integrations

Salesforce Oracle Hospitality Mews Cloudbeds Zapier

🛟 Support Options

  • ✓ Email Support
  • ✓ Live Chat
  • ✓ Phone Support
  • ✓ Dedicated Support (Varies tier)

🔒 Compliance & Security

✓ SOC 2 ✓ HIPAA ✓ BAA Available ✓ GDPR ✓ SSO

💰 Pricing

Contact for pricing

✓ 14-day free trial

Free tier: NA

Visit Zingle Website →