HiJiffy

The #1 Guest Communications Hub for Hotels

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Overview

HiJiffy offers a comprehensive guest communications hub that centralizes, automates, and measures all hotel communication channels. Their solutions include an AI-powered chatbot for websites and social media, a self-service portal for guests, and tools for upselling and campaign management. The platform aims to enhance the guest experience, improve staff efficiency, and drive revenue for hotels.

✨ Key Features

  • AI-Powered Chatbot
  • Voice Assistant
  • Self-Service Portal
  • Campaigns & Upselling
  • Unified Inbox
  • Analytics & Reporting

🎯 Key Differentiators

  • Specialized in hospitality AI
  • Voice assistant capabilities

Unique Value: A unified platform for all guest communications, powered by specialized AI for the hotel industry.

🎯 Use Cases (4)

Automating guest inquiries Increasing direct bookings Upselling services and amenities Improving guest satisfaction

✅ Best For

  • Reducing response times for guest questions
  • Driving ancillary revenue through targeted offers

💡 Check With Vendor

Verify these considerations match your specific requirements:

  • Businesses outside the hospitality industry

🏆 Alternatives

Whistle Zingle Guestline

Offers more advanced AI and a wider range of communication channels compared to basic messaging platforms.

💻 Platforms

Web API

🔌 Integrations

Mews Cloudbeds SiteMinder Guestline Apaleo Oracle Hospitality

🛟 Support Options

  • ✓ Email Support
  • ✓ Live Chat
  • ✓ Phone Support
  • ✓ Dedicated Support (Enterprise tier)

🔒 Compliance & Security

✓ GDPR ✓ SSO

💰 Pricing

Contact for pricing

✓ 14-day free trial

Free tier: NA

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