Nexthink
Discover what your employees need, see what they experience, know how they feel. Deliver IT that delights.
Overview
Nexthink is a software company specializing in digital employee experience (DEX) management. Its platform provides IT teams with real-time analytics, automation, and employee feedback tools to monitor, visualize, and enhance the digital workplace experience from the employee's perspective. By combining real-time analytics, instant remediation, and employee engagement, Nexthink helps IT teams proactively address issues, lower costs, and improve productivity across the entire IT ecosystem.
✨ Key Features
- Real-time Analytics
- AI-powered Diagnostics
- Automation & Remediation
- Employee Feedback & Sentiment Analysis
- Experience Central (DEX Score)
- Endpoint Monitoring
- Application Performance Monitoring
🎯 Key Differentiators
- Proactive, employee-centric approach to IT.
- Combination of technical metrics with employee sentiment.
- AI-driven diagnostics and recommendations.
Unique Value: Provides a comprehensive, employee-centric view of the entire IT environment, enabling proactive problem resolution and continuous improvement of the digital workplace.
🎯 Use Cases (6)
✅ Best For
- Identifying and resolving IT issues before employees report them.
- Gaining visibility into application usage and performance.
- Measuring and improving the digital experience for remote and in-office employees.
💡 Check With Vendor
Verify these considerations match your specific requirements:
- Primarily a Human Resources information system (HRIS)
- Performance management focused on employee goals and reviews
🏆 Alternatives
Offers a more holistic view by combining endpoint data, application performance, and direct employee feedback, compared to tools that focus only on one aspect.
💻 Platforms
🔌 Integrations
🛟 Support Options
- ✓ Email Support
- ✓ Live Chat
- ✓ Phone Support
- ✓ Dedicated Support (Enterprise tier)
🔒 Compliance & Security
💰 Pricing
✓ 14-day free trial
Free tier: NA
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