ControlUp
The only DEX platform IT needs to monitor, troubleshoot & improve the digital workplace in real time.
Overview
ControlUp provides a comprehensive DEX platform that gives IT teams real-time visibility into their infrastructure, helping them find, fix, and prevent IT issues. The platform combines continuous monitoring, automated remediation, and proactive synthetic testing to support the distributed workforce, reduce help desk calls, and ensure employees remain productive and frustration-free, regardless of their location or device.
✨ Key Features
- Real-time Monitoring (every 3 seconds)
- Automated Remediation
- Synthetic Testing
- Endpoint Management
- VDI & DaaS Monitoring
- Unified Communications Monitoring
- Root Cause Analysis
🎯 Key Differentiators
- True real-time data collection (every 3 seconds).
- Strong focus on VDI and DaaS environments.
- Community-driven script actions for automated remediation.
Unique Value: Delivers unparalleled real-time visibility and powerful remediation capabilities, especially for complex VDI and DaaS environments, to proactively manage and optimize the digital employee experience.
🎯 Use Cases (5)
✅ Best For
- Monitoring and optimizing Citrix and VMware Horizon environments.
- Reducing IT support tickets through automated actions.
- Gaining end-to-end visibility for remote workforces.
💡 Check With Vendor
Verify these considerations match your specific requirements:
- Primarily for employee engagement surveys and HR analytics.
- Software development lifecycle management.
🏆 Alternatives
ControlUp's strength lies in its granular, real-time data and its powerful automation engine, which is particularly beneficial for IT operations teams managing virtualized environments.
💻 Platforms
🔌 Integrations
🛟 Support Options
- ✓ Email Support
- ✓ Live Chat
- ✓ Phone Support
- ✓ Dedicated Support (Enterprise tier)
🔒 Compliance & Security
💰 Pricing
✓ 21-day free trial
Free tier: NA
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