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Groove

The #1 Sales Engagement Platform for Salesforce.

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Overview

Groove is a sales engagement platform that is natively integrated with Salesforce. It provides a suite of tools for email tracking, automated flows, calendar syncing, and analytics, all designed to work seamlessly within the Salesforce environment. The platform aims to increase sales productivity and provide actionable insights without requiring reps to leave their CRM.

✨ Key Features

  • Salesforce Integration
  • Email and Calendar Integration
  • Automated Flows
  • Online Scheduler
  • Dialer
  • Analytics and Reporting

🎯 Key Differentiators

  • Extreme focus on simplicity and ease of use
  • Clean, uncluttered user interface
  • Personal and transparent company culture

Unique Value: Offers a refreshingly simple and intuitive help desk solution that small teams can set up and start using in minutes.

🎯 Use Cases (4)

Sales engagement for Salesforce users Automating sales outreach and follow-up Improving sales productivity Tracking sales activities and performance

✅ Best For

  • Companies that are heavily invested in the Salesforce ecosystem and want a tightly integrated sales engagement solution.
  • Sales teams that want to streamline their workflows and reduce manual data entry.

💡 Check With Vendor

Verify these considerations match your specific requirements:

  • Businesses that do not use Salesforce as their primary CRM.

🏆 Alternatives

Help Scout Freshdesk Zendesk SupportBee

Unlike more complex platforms, Groove deliberately avoids feature bloat, providing only the essential tools that small businesses need to deliver great support.

💻 Platforms

Web iOS Android

🔌 Integrations

Salesforce Google Workspace Microsoft 365 LinkedIn Sales Navigator

🛟 Support Options

  • ✓ Email Support
  • ✓ Live Chat
  • ✓ Phone Support
  • ✓ Dedicated Support (Available tier)

🔒 Compliance & Security

✓ SOC 2 ✓ GDPR ✓ SSO ✓ SOC 2 Type II

💰 Pricing

Contact for pricing

Free tier: NA

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