Dotdigital
Your all-in-one customer experience and data platform (CXDP).
Overview
Dotdigital is a customer experience and data platform that helps marketers to connect with customers across their entire journey. It provides tools for email, SMS, social, push notifications, and more, all managed through a visual journey builder. The platform has strong integrations with major e-commerce and CRM systems.
✨ Key Features
- Automation (Journey Builder)
- Email & SMS Marketing
- Customer Data Platform
- E-commerce Marketing Tools
- Lead Scoring
- Live Chat
- Landing Pages & Forms
🎯 Key Differentiators
- Strong native integrations with Magento, Shopify, and Microsoft Dynamics
- Easy-to-use platform for both B2B and B2C marketers
- Global presence with strong support
Unique Value: Provides a powerful yet easy-to-use platform that unifies customer data and omnichannel marketing, with premier integrations that help businesses get more value from their existing e-commerce and CRM systems.
🎯 Use Cases (4)
✅ Best For
- Retail welcome and post-purchase series
- B2B prospect engagement and scoring
- Event marketing communication flows
💡 Check With Vendor
Verify these considerations match your specific requirements:
- Companies needing advanced mobile-app (in-app, push) engagement
- Startups looking for a free or very low-cost solution
🏆 Alternatives
Offers stronger native integrations with platforms like Magento and Microsoft Dynamics than many competitors, making it a preferred choice for businesses on that ecosystem.
💻 Platforms
🔌 Integrations
🛟 Support Options
- ✓ Email Support
- ✓ Live Chat
- ✓ Phone Support
- ✓ Dedicated Support (Available tier)
🔒 Compliance & Security
💰 Pricing
✓ 14-day free trial
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