Confluence
Where knowledge and collaboration meet.
Overview
Confluence is a widely-used team collaboration and knowledge management tool from Atlassian. It allows teams to create, organize, and discuss work in one place. It's often used for creating project plans, meeting notes, technical documentation, and internal knowledge bases.
✨ Key Features
- Content Creation & Editing
- Templates for various use cases
- Structured Page Trees
- Commenting & Collaboration
- Integration with Jira
🎯 Key Differentiators
- Deep integration with Jira and other Atlassian products
- Powerful features for technical documentation
- Extensive customization options through macros and apps
Unique Value: Provides a single place for teams to share, find, and collaborate on information, breaking down silos and keeping everyone on the same page.
🎯 Use Cases (4)
✅ Best For
- Creating and managing technical documentation for software products
- Building a centralized knowledge base for internal teams
- Collaborating on project plans and requirements
💡 Check With Vendor
Verify these considerations match your specific requirements:
- Customer-facing help centers (though it can be used for this)
- Real-time customer support
🏆 Alternatives
More structured and better for technical documentation than Notion, but can be less flexible for other use cases.
💻 Platforms
🔌 Integrations
🛟 Support Options
- ✓ Email Support
- ✓ Dedicated Support (Premium and Enterprise tier)
🔒 Compliance & Security
💰 Pricing
✓ 7-day free trial
Free tier: Up to 10 users, 2 GB storage, community support.
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