Waitwhile
The #1 easy-to-use queue management platform.
Overview
Waitwhile is a cloud-based system that helps businesses manage customer flow by combining waitlist management with appointment scheduling. Customers can join a virtual queue via link, QR code, or SMS and receive real-time updates on their status. The platform is highly customizable and supports two-way communication, analytics, and integrations with other business tools.
✨ Key Features
- Virtual Waitlists
- Appointment Scheduling
- SMS & Email Notifications
- Two-way Communication
- Analytics & Reporting
- Customer Feedback
- Multi-location Management
- API & Webhooks
🎯 Key Differentiators
- Combines waitlist and appointment scheduling in one platform
- Highly customizable workflows and branding
- Strong integration capabilities via API and Zapier
Unique Value: Waitwhile offers a unified solution for managing both queues and appointments, providing businesses with the flexibility to handle any customer flow scenario while improving satisfaction.
🎯 Use Cases (6)
✅ Best For
- Streamlining retail queues for services like returns, in-store assistance, and curbside pickup.
- Managing patient waitlists and appointments in healthcare.
- Organizing guest lists and check-ins for events.
💡 Check With Vendor
Verify these considerations match your specific requirements:
- Complex enterprise resource planning
- Online-only event ticketing
🏆 Alternatives
It is more feature-rich and scalable than simple waitlist apps, and more modern and API-driven than traditional hardware-based queuing systems.
💻 Platforms
🔌 Integrations
🛟 Support Options
- ✓ Email Support
- ✓ Live Chat
- ✓ Phone Support
- ✓ Dedicated Support (Enterprise tier)
🔒 Compliance & Security
💰 Pricing
✓ 14-day free trial
Free tier: Up to 50 visits/month, 1 location, 1 user
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