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Veeva CRM

The Global Standard for Life Sciences Sales

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Overview

Veeva CRM is a cloud-based CRM solution designed specifically for the life sciences industry. It helps pharmaceutical, biotech, and medical device companies manage relationships with healthcare professionals, streamline sales processes, and ensure compliance with industry regulations. It offers features like key opinion leader management, sample management, and closed-loop marketing.

✨ Key Features

  • KOL (Key Opinion Leader) Management
  • Sample Management
  • Closed-Loop Marketing
  • Territory Management
  • Events Management
  • Mobile CRM
  • Analytics and Reporting

🎯 Key Differentiators

  • Deeply embedded in the life sciences industry workflow
  • Integrated suite of products (CRM, content, data)
  • Strong compliance and validation focus

Unique Value: Provides a highly-tailored, compliant, and feature-rich platform for managing professional relationships with healthcare providers at an enterprise scale.

🎯 Use Cases (4)

Pharmaceutical sales force automation Medical device sales management Biotechnology key account management Managing relationships with healthcare professionals (HCPs)

✅ Best For

  • Improving sales effectiveness in the pharmaceutical industry
  • Ensuring regulatory compliance in sales and marketing activities

💡 Check With Vendor

Verify these considerations match your specific requirements:

  • Non-life sciences industries
  • Small businesses with simple sales processes

🏆 Alternatives

Salesforce Health Cloud IQVIA hc1

Offers a more specialized, industry-specific feature set for provider engagement than general-purpose CRMs or smaller PRM tools.

💻 Platforms

Web iOS Android

✅ Offline Mode Available

🔌 Integrations

Veeva Vault Salesforce Microsoft Outlook SAP Oracle

🛟 Support Options

  • ✓ Email Support
  • ✓ Live Chat
  • ✓ Phone Support
  • ✓ Dedicated Support (Enterprise tier)

🔒 Compliance & Security

✓ SOC 2 ✓ HIPAA ✓ BAA Available ✓ GDPR ✓ ISO 27001 ✓ SSO ✓ 21 CFR Part 11 ✓ GxP

💰 Pricing

Contact for pricing
Visit Veeva CRM Website →