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UserVitals

The feedback and roadmap tool for product-led teams.

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Overview

UserVitals helps product teams centralize feedback, prioritize what to build next, and communicate their roadmap and releases. It integrates with various tools to pull in feedback from different sources and provides a complete workflow from idea to announcement.

✨ Key Features

  • Feedback Portal & In-app Widget
  • Prioritization Matrix
  • Product Roadmap
  • Changelog
  • Integrations with support and sales tools
  • Revenue-based prioritization

🎯 Key Differentiators

  • Strong focus on prioritizing feedback by revenue and customer segments.
  • Deep integrations with sales and support tools like Salesforce and Zendesk.
  • Advanced prioritization frameworks.

Unique Value: Connects customer feedback directly to business outcomes like revenue, allowing product teams to make more strategic prioritization decisions.

🎯 Use Cases (3)

Centralizing feedback from support, sales, and other channels. Prioritizing features based on customer impact and revenue. Communicating product updates and closing the feedback loop.

✅ Best For

  • Product-led growth companies making data-driven decisions.
  • B2B SaaS teams prioritizing features based on deal value.
  • Customer success teams tracking requests from high-value customers.

💡 Check With Vendor

Verify these considerations match your specific requirements:

  • Small teams or startups that need a very simple or free tool.
  • Companies that only need a public-facing changelog.

🏆 Alternatives

Canny Productboard Rapidr

Offers more powerful prioritization and analysis features, especially for B2B companies, compared to simpler feedback tools.

💻 Platforms

Web API

🔌 Integrations

Intercom Zendesk Salesforce Slack Jira Zapier

🛟 Support Options

  • ✓ Email Support
  • ✓ Live Chat
  • ✓ Dedicated Support (Enterprise tier)

🔒 Compliance & Security

✓ GDPR ✓ SSO

💰 Pricing

$99.00/mo

✓ 14-day free trial

Visit UserVitals Website →