Updox

The one place to manage all your work and communications.

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Overview

Updox is a healthcare communication platform that aims to streamline administrative tasks and improve patient engagement. It offers a suite of solutions including telehealth, secure messaging, electronic fax, appointment reminders, and online payments, all integrated into a single inbox.

✨ Key Features

  • Telehealth (video chat and secure text)
  • HIPAA-compliant electronic fax
  • Patient reminders
  • Broadcast messaging
  • Digital forms
  • Payment collection

🎯 Key Differentiators

  • All-in-one communication platform
  • Strong electronic fax capabilities
  • Focus on improving office efficiency

Unique Value: Unifies disparate communication channels into a single platform to save time and improve patient engagement.

🎯 Use Cases (4)

Eliminating paper faxes Conducting virtual visits Automating appointment reminders Streamlining patient intake and payments

✅ Best For

  • Improving office efficiency and patient communication for independent practices.

💡 Check With Vendor

Verify these considerations match your specific requirements:

  • Large hospital systems with existing, deeply integrated communication infrastructure.

🏆 Alternatives

OhMD Solutionreach Luma Health

Offers a broader range of communication tools, including a robust eFax solution, compared to some competitors.

💻 Platforms

Web API

🔌 Integrations

Over 70 EHRs, including Practice Fusion, eMDs, and Greenway

🛟 Support Options

  • ✓ Email Support
  • ✓ Live Chat
  • ✓ Phone Support
  • ✓ Dedicated Support (Varies tier)

🔒 Compliance & Security

✓ SOC 2 ✓ HIPAA ✓ BAA Available ✓ SSO

💰 Pricing

Contact for pricing
Visit Updox Website →