Klara
The End-to-End Patient Experience Platform That Empowers You to Grow.
Overview
Klara is a patient experience platform that helps healthcare practices streamline communication and automate workflows. It provides a central hub for all patient messages, whether from text, phone, or the practice website. Klara uses rule-based automation to handle routine tasks like appointment reminders, pre-visit instructions, and intake forms, aiming to reduce staff workload and improve the patient experience.
✨ Key Features
- Unified Messaging Inbox
- HIPAA-Compliant Texting
- Workflow Automation
- Telemedicine
- Online Booking
- Automated Reminders
- Digital Patient Intake
🎯 Key Differentiators
- Unified conversation thread for all patient interactions
- Strong focus on workflow automation
- Integration of messaging and telehealth
Unique Value: Centralizes all patient communication—text, video, and forms—into a single, automated, and HIPAA-compliant platform for therapy practices.
🎯 Use Cases (5)
✅ Best For
- Automated pre-visit workflows for specialty practices
- Centralized communication for multi-provider clinics
💡 Check With Vendor
Verify these considerations match your specific requirements:
- Solo practitioners needing only a simple video tool
🏆 Alternatives
Klara's strength lies in its 'one conversation' approach, which simplifies the communication history and experience for both the practice and the client, compared to platforms that separate different communication channels.
💻 Platforms
🛟 Support Options
- ✓ Email Support
- ✓ Live Chat
- ✓ Phone Support
- ✓ Dedicated Support (Enterprise tier)
🔒 Compliance & Security
💰 Pricing
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