Infobip
The world’s most connected cloud communications platform.
Overview
Infobip is a global leader in omnichannel communication, providing a comprehensive suite of tools for customer engagement. While known for its strong SMS and mobile messaging capabilities, it also offers a powerful Email API and SMTP service for sending transactional and marketing emails as part of a unified communication strategy.
✨ Key Features
- Email API & SMTP
- SMS, Voice, Chat Apps (WhatsApp, Messenger)
- Marketing Automation
- Contact Center Solution
- Customer Data Platform
🎯 Key Differentiators
- True omnichannel platform with a vast range of communication channels.
- Direct connections to over 700 mobile operators globally.
- Strong focus on enterprise-grade security and reliability.
Unique Value: Provides a single, integrated platform to manage all customer communications (email, SMS, voice, chat) at a global scale.
🎯 Use Cases (5)
✅ Best For
- Enterprises needing to manage customer communications across multiple channels (email, SMS, chat).
- Businesses looking for a single vendor for all their communication API needs.
- Companies with a global customer base requiring reliable international message delivery.
💡 Check With Vendor
Verify these considerations match your specific requirements:
- Startups or small businesses that only need a simple transactional email service.
🏆 Alternatives
Offers a more comprehensive suite of communication channels than email-only providers like Postmark, and competes directly with other large CPaaS players like Twilio.
💻 Platforms
🔌 Integrations
🛟 Support Options
- ✓ Email Support
- ✓ Live Chat
- ✓ Phone Support
- ✓ Dedicated Support (Enterprise tier)
🔒 Compliance & Security
💰 Pricing
✓ 14-day free trial
Free tier: 100 emails/day
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