Heymarket
Business Texting for Teams.
Overview
Heymarket is designed for team collaboration around customer messaging. It provides a shared inbox for SMS, Apple Business Chat, Facebook Messenger, and other channels, allowing teams to manage conversations, automate tasks, and integrate with their existing CRM and help desk software.
✨ Key Features
- Shared Inbox for Teams
- SMS & MMS Broadcasting
- Multi-channel Support (Facebook, Apple Business Chat)
- Message Scheduling & Automation
- Message Templates
- Contact Management & Lists
- Reporting & Analytics
🎯 Key Differentiators
- Strong focus on team collaboration with shared inboxes
- Omnichannel support beyond just SMS
- Enterprise-grade security and compliance (SOC 2, HIPAA)
Unique Value: Heymarket unifies customer conversations from SMS and other messaging apps into a single shared inbox, enabling teams to collaborate effectively and securely.
🎯 Use Cases (5)
✅ Best For
- Managing customer support conversations via text as a team
- Automating appointment confirmations and reminders
- Sending targeted marketing broadcasts to customer lists
💡 Check With Vendor
Verify these considerations match your specific requirements:
- Individuals or businesses needing a simple, low-cost bulk SMS sender
🏆 Alternatives
It offers broader omnichannel capabilities and stronger compliance features like HIPAA and SOC 2 compared to many SMS-only platforms.
💻 Platforms
🔌 Integrations
🛟 Support Options
- ✓ Email Support
- ✓ Live Chat
- ✓ Phone Support
- ✓ Dedicated Support (Premium tier)
🔒 Compliance & Security
💰 Pricing
✓ 14-day free trial
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