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Falcon.io (now Brandwatch)

The world's premier social suite.

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Overview

Falcon.io, now part of Brandwatch, is a social media management platform that helps businesses manage their social media presence. It offers tools for content publishing, community engagement, social listening, and analytics. The platform is designed to help marketing teams collaborate and execute their social media strategies effectively.

✨ Key Features

  • Content Calendar and Publishing
  • Unified Engage Inbox
  • Social Listening and Monitoring
  • Audience Management
  • Analytics and Reporting
  • Social Advertising

🎯 Key Differentiators

  • Part of the comprehensive Brandwatch suite of products
  • Strong social listening and consumer intelligence capabilities
  • Unified platform for marketing, advertising, and engagement
  • Enterprise-focused features and support

Unique Value: Falcon.io, as part of Brandwatch, provides a unified platform for social media management and consumer intelligence, enabling businesses to make data-driven decisions and connect with their customers.

🎯 Use Cases (5)

Social Media Marketing Community Management Brand Monitoring Customer Engagement Social Advertising

✅ Best For

  • Managing content creation and publishing across multiple channels.
  • Engaging with customers and prospects in a unified inbox.
  • Monitoring brand mentions and industry trends.
  • Analyzing the performance of social media campaigns.

💡 Check With Vendor

Verify these considerations match your specific requirements:

  • Small businesses or individuals who may find the platform too complex and expensive for their needs.

🏆 Alternatives

Sprout Social Hootsuite Sprinklr Agorapulse

The integration with Brandwatch's powerful consumer intelligence platform gives Falcon.io a significant advantage in social listening and market research compared to standalone social media management tools.

💻 Platforms

Web iOS Android API

🔌 Integrations

Facebook Instagram X (formerly Twitter) LinkedIn YouTube WhatsApp Salesforce Microsoft Dynamics 365

🛟 Support Options

  • ✓ Email Support
  • ✓ Live Chat
  • ✓ Phone Support
  • ✓ Dedicated Support (Enterprise tier)

🔒 Compliance & Security

✓ SOC 2 ✓ GDPR ✓ ISO 27001 ✓ SSO ✓ SOC 2 Type 2 ✓ ISO 27001

💰 Pricing

Contact for pricing

Free tier: NA

Visit Falcon.io (now Brandwatch) Website →