DragApp
The Everything Inbox for teams.
Overview
DragApp transforms Gmail into a collaborative workspace, similar to Trello or a Kanban board, but for emails. It allows teams to manage shared inboxes like support@ or sales@ directly from their own Gmail accounts. Emails can be converted into tasks, assigned to team members, and moved through custom workflow stages. For MSPs, DragApp is a tool they can resell or manage for clients who need to organize team workflows that are heavily reliant on email, without needing to adopt a separate help desk or project management tool.
✨ Key Features
- Shared Inboxes in Gmail
- Kanban Boards for Emails
- Email Assignments and Collaboration
- Internal Team Chat
- Email Templates and Sequences
- Automations and Rules
- Analytics and Reporting
🎯 Key Differentiators
- Visual Kanban board interface is intuitive and flexible
- Lives entirely inside Gmail, requiring minimal context switching
- Simple pricing and easy setup
Unique Value: Turns Gmail into a collaborative team workspace, eliminating the need for external help desk or task management software.
🎯 Use Cases (5)
✅ Best For
- Converting a support request email into a ticket, assigning it to an agent, and tracking it to resolution on a Kanban board.
- Moving a sales lead email through stages like 'New Lead', 'Contacted', and 'Proposal Sent'.
- Automating the assignment of incoming emails to team members in a round-robin fashion.
💡 Check With Vendor
Verify these considerations match your specific requirements:
- Google Workspace backup and security
- User lifecycle management
- Complex project management with Gantt charts
🏆 Alternatives
Compared to external tools like Front, DragApp keeps teams working within the familiar Gmail interface, which can lead to faster adoption and less disruption.
💻 Platforms
🔌 Integrations
🛟 Support Options
- ✓ Email Support
- ✓ Live Chat
- ✓ Dedicated Support (Varies by plan tier)
🔒 Compliance & Security
💰 Pricing
✓ 7-day free trial
Free tier: Limited to 1 board and 10 cards per board
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