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Churnly

AI-powered churn reduction.

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Overview

Churnly is a dedicated churn reduction platform that uses AI to analyze customer behavior, product usage, and support interactions to predict which customers are at risk of leaving. It provides actionable insights and risk scores to help customer success teams intervene proactively.

✨ Key Features

  • AI-powered Churn Prediction
  • Actionable Predictions
  • Customer Risk Scores
  • Intuitive Dashboards
  • Customer Segmentation
  • Behavioral & Engagement Data Analysis

🎯 Key Differentiators

  • Singular focus on AI-powered churn prediction
  • High predictive accuracy (claims 92-96%)
  • Provides actionable reasons behind the risk score

Unique Value: Provides highly accurate, AI-driven predictions of which customers are likely to churn, allowing customer success teams to focus their efforts where they will have the most impact.

🎯 Use Cases (4)

Predicting which B2B SaaS customers are likely to churn Prioritizing customer success efforts on high-risk accounts Understanding the key indicators of churn Proactively re-engaging at-risk customers

✅ Best For

  • Using AI to analyze product usage and billing information to generate churn risk scores
  • Identifying key churn indicators to automate personalized re-engagement campaigns

💡 Check With Vendor

Verify these considerations match your specific requirements:

  • Companies needing a full CSM workflow and task management tool
  • B2C businesses

🏆 Alternatives

Gainsight (Staircase AI) Pecan Akkio

Offers a more focused and potentially more accurate prediction engine than the churn prediction features included in broader customer success platforms.

💻 Platforms

Web API

🔌 Integrations

CRM Systems Support Tools Billing Platforms Custom APIs

🛟 Support Options

  • ✓ Email Support
  • ✓ Dedicated Support (Varies tier)

🔒 Compliance & Security

✓ GDPR

💰 Pricing

Contact for pricing

Free tier: N/A

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