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Churn Buster

Recover more failed payments.

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Overview

Churn Buster specializes in reducing involuntary churn caused by payment failures. It automates the payment recovery process with strategically timed retries, custom email campaigns, and SMS notifications to customers, helping subscription companies boost their customer lifetime value.

✨ Key Features

  • Enhanced Payment Retries
  • Custom Email Campaigns
  • SMS Notifications
  • Dunning Management
  • Real-time Dashboards
  • A/B Testing

🎯 Key Differentiators

  • Deep focus and expertise in payment recovery
  • High-touch customer support
  • Proven recovery methodologies and campaign templates

Unique Value: Provides a focused, hands-off solution that recovers significantly more revenue from failed payments than the default tools offered by payment gateways.

🎯 Use Cases (4)

Reducing involuntary churn from failed payments Automating the dunning process Recovering lost revenue for subscription businesses Improving customer communication during payment issues

✅ Best For

  • Maximizing payment recovery with strategically timed retries
  • Enhancing recovery with custom, segmented email campaigns

💡 Check With Vendor

Verify these considerations match your specific requirements:

  • Companies looking to manage voluntary churn (i.e., churn due to dissatisfaction)
  • Businesses needing a full customer success platform

🏆 Alternatives

Stripe Billing Recovery Baremetrics (Recover) ProfitWell Retain Chargebee Retention

Offers more advanced logic, customization, and support specifically for payment recovery compared to the built-in dunning features of billing systems.

💻 Platforms

Web

🔌 Integrations

Stripe Braintree Chargebee Recurly Authorize.net

🛟 Support Options

  • ✓ Email Support
  • ✓ Live Chat
  • ✓ Dedicated Support (Enterprise tier)

🔒 Compliance & Security

✓ GDPR

💰 Pricing

$50.00/mo

✓ 14-day free trial

Free tier: N/A

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