BotSpace
End-to-end Whatsapp API automation for all types of business
Overview
BotSpace is a WhatsApp Business API provider that helps businesses manage and automate customer interactions on WhatsApp. The platform is built around a chatbot-first approach, using natural language processing to handle sales qualifying questions and customer inquiries. It also provides a shared team inbox for seamless handover to human agents and tools for sending broadcasts and sharing product catalogs.
✨ Key Features
- Official WhatsApp API Provider
- AI-powered Chatbot
- Shared Team Inbox
- Broadcast Messaging
- Product Catalog Sharing
- End-to-end communication platform
🎯 Key Differentiators
- Strong focus on an 'automation-first' approach with capable chatbots.
- Simple setup process, making it accessible for non-technical users.
- Offers a free tier to get started with broadcasting.
Unique Value: Reduces costs and increases customer satisfaction by providing an easy-to-use, automation-first platform to manage sales and support on WhatsApp.
🎯 Use Cases (4)
✅ Best For
- Using a chatbot to answer initial customer queries and collect contact information.
- Allowing multiple team members to collaborate on customer support from a single WhatsApp number.
- Converting conversations into sales by sharing product catalogs and offers.
💡 Check With Vendor
Verify these considerations match your specific requirements:
- Businesses that need a multi-channel inbox for platforms other than WhatsApp.
🏆 Alternatives
Focuses more heavily on the initial chatbot interaction for qualification and deflection compared to platforms that are primarily shared inboxes.
💻 Platforms
🔌 Integrations
🛟 Support Options
- ✓ Email Support
- ✓ Live Chat
- ✓ Dedicated Support (Premium tier)
🔒 Compliance & Security
💰 Pricing
Free tier: Free to use for sending broadcasts to contacts.
🔄 Similar Tools in WhatsApp Business Chat
Respond.io
An AI-powered customer conversation management software for all messaging channels....
WATI
A WhatsApp Business API provider for sales, marketing, and customer support....
Interakt
A full-fledged WhatsApp messaging service provider suitable for companies of various sizes....
Sleekflow
An omnichannel social commerce platform that centralizes messaging and sales....
Trengo
An omnichannel communication platform that unifies all customer channels into one view....
MessageBird
A cloud communications platform offering a suite of APIs for messaging, voice, and email....