Avaya
Experiences that matter.
Overview
Avaya provides a comprehensive portfolio of communication and collaboration solutions, from on-premise phone systems to its Avaya Cloud Office platform (a partnership with RingCentral). They are a major player in the enterprise and contact center markets.
✨ Key Features
- Unified Communications
- Contact Center as a Service (CCaaS)
- Cloud & On-premise PBX
- Collaboration Devices
- Communications APIs
🎯 Key Differentiators
- Strong leadership in the contact center market
- Large global install base
- Extensive partner network
Unique Value: Delivers innovative and reliable communication experiences for the world's leading organizations.
🎯 Use Cases (3)
✅ Best For
- Scalable and reliable communication solutions for the enterprise
💡 Check With Vendor
Verify these considerations match your specific requirements:
- Small businesses looking for a simple, out-of-the-box solution
🏆 Alternatives
Offers a more comprehensive and scalable contact center solution than many UCaaS-focused providers.
💻 Platforms
🔌 Integrations
🛟 Support Options
- ✓ Email Support
- ✓ Live Chat
- ✓ Phone Support
- ✓ Dedicated Support (Varies by plan tier)
🔒 Compliance & Security
💰 Pricing
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