Amwell
Connect to the future of healthcare.
Overview
Amwell, formerly known as American Well, is a major player in the enterprise telehealth market. The company provides a highly scalable and modular platform, Converge, that enables healthcare organizations to deliver a wide range of digital health services. Amwell's solutions are used by over 2,000 hospitals and 55 health plans. The platform is designed to be deeply integrated into existing clinical workflows and can be white-labeled to match the organization's brand. They also offer access to their own multi-specialty provider network, the Amwell Medical Group.
✨ Key Features
- Enterprise Telehealth Platform (Converge)
- Modular and Configurable
- EHR Integration (deep integration with Epic, Cerner)
- Digital Care Programs (e.g., behavioral health, urgent care)
- Telemedicine Carts and Equipment
- Provider Network (Amwell Medical Group)
- White-Label Solutions
- Analytics and Reporting
🎯 Key Differentiators
- Strong partnerships with health plans and health systems
- Comprehensive telehealth ecosystem (platform, devices, services)
- Long-standing presence and reputation in the market
Unique Value: Provides a complete and trusted telehealth solution for health plans and health systems to deliver virtual care at scale.
🎯 Use Cases (4)
✅ Best For
- Deploying a branded, integrated telehealth service across a multi-hospital health system.
- Providing virtual urgent care services for a large health insurance plan.
💡 Check With Vendor
Verify these considerations match your specific requirements:
- Individual providers or small practices.
- Organizations looking for a simple, out-of-the-box video solution.
🏆 Alternatives
Offers a more comprehensive and integrated telehealth ecosystem compared to point solutions.
💻 Platforms
🔌 Integrations
🛟 Support Options
- ✓ Email Support
- ✓ Phone Support
- ✓ Dedicated Support (Enterprise tier)
🔒 Compliance & Security
💰 Pricing
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