ALICE Platform (Actabl)
The comprehensive hospitality intelligence solution.
Overview
ALICE, now part of the Actabl suite of solutions, is a hotel operations platform designed to enhance efficiency and guest service. It connects all hotel departments—from front desk and concierge to maintenance and housekeeping—on a single platform. The platform includes guest messaging capabilities, allowing staff to communicate with guests and manage requests efficiently.
✨ Key Features
- Guest Messaging & Service Requests
- Housekeeping Management
- Maintenance (CMMS)
- Staff Collaboration & Task Management
- Concierge Tools
- Reporting & Analytics
🎯 Key Differentiators
- All-in-one platform that unifies operations across all departments.
- Strong focus on back-of-house efficiency and staff collaboration.
- Part of the Actabl suite, which includes business intelligence and labor management tools.
Unique Value: A single platform that connects your entire team, from front desk to back of house, to deliver exceptional service and run a more efficient and profitable hotel.
🎯 Use Cases (4)
✅ Best For
- Used by thousands of hotels globally to improve operational efficiency.
- Connecting disparate departments in large, full-service hotels.
💡 Check With Vendor
Verify these considerations match your specific requirements:
- Small properties or vacation rentals that don't need advanced departmental operations tools.
- Businesses looking for a standalone guest messaging app.
🏆 Alternatives
ALICE provides a much deeper focus on internal staff operations and inter-departmental workflows compared to platforms that are primarily guest-facing.
💻 Platforms
✅ Offline Mode Available
🔌 Integrations
🛟 Support Options
- ✓ Email Support
- ✓ Live Chat
- ✓ Phone Support
- ✓ Dedicated Support (Varies tier)
🔒 Compliance & Security
💰 Pricing
Free tier: NA
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