🔧 Tools in Feedback Analytics

Zonka Feedback

AI-powered Voice of Customer (VoC) & Feedback Management Platform.

An omnichannel platform to collect, analyze, and act on customer and employee feedback.

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Thematic

AI-driven feedback analytics for insights-led growth.

An AI platform that analyzes unstructured customer feedback to identify specific themes and insights.

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Survicate

The ultimate survey software for smart businesses.

A customer feedback platform for collecting insights across the customer journey.

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InMoment

The easiest way to understand and improve the moments that matter.

An experience improvement platform that combines feedback data with business metrics.

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Sprig

Capture in-context user insights to build a better product.

A product experience platform for capturing real-time, in-context user insights.

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AskNicely

The #1 Rated Frontline Success Platform.

A platform for collecting customer feedback and empowering frontline teams to improve service.

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Chattermill

The Unified Voice of the Customer Platform.

An AI-powered platform for analyzing customer feedback from any source.

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Canny

Build better products with customer feedback.

A feedback management tool for collecting, prioritizing, and tracking feature requests.

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Dovetail

The customer insights hub for teams.

A cloud-based platform for organizing, analyzing, and sharing user research and customer feedback.

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UserTesting

Human insight for the win.

A platform for getting on-demand feedback on products, messaging, and experiences from real people.

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Instabug

The platform for Mobile Monitoring, Crash Reporting, and User Feedback.

An all-in-one platform for mobile teams to monitor app performance, report bugs, and collect user feedback.

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Medallia

The #1 Experience Management Platform.

An enterprise platform for capturing and analyzing customer and employee experience signals.

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UserVoice

The product feedback software that grows with you.

A product feedback management platform for collecting and prioritizing feedback from customers.

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Typeform

Create forms, surveys, and quizzes that people enjoy answering.

An online form builder that focuses on creating conversational and engaging data collection experiences.

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Pendo

The all-in-one product experience platform.

A platform that helps software companies create products that customers love.

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Qualtrics CustomerXM

The Leader in Customer Experience Management.

An enterprise-grade platform for managing the entire customer experience.

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SurveyMonkey

A global leader in survey software.

An online survey platform for creating, sending, and analyzing surveys.

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SurveySparrow

Turn surveys into conversations.

An experience management platform that offers a conversational approach to surveys.

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Qualaroo

Get valuable insights from your users. In context.

A user research and customer feedback software for collecting in-context feedback via targeted surveys.

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Forsta

The New Standard of Experience.

A comprehensive platform for market research, customer experience, and employee experience.

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Apptentive

Actionable mobile customer feedback.

A mobile customer feedback platform for collecting and acting on feedback within mobile apps.

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Hotjar

Understand how users behave on your site, what they need, and how they feel, fast.

A product experience insights platform that provides behavior analytics and feedback data.

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