Customer Insights Software

Zonka Feedback

The Enterprise Feedback System for all your needs.

An omnichannel customer experience and feedback management platform.

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InMoment

The leader in improving experiences.

An experience improvement (XI) platform that combines feedback, data, and analytics.

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AskNicely

The #1 Rated Customer Experience Platform for Service Businesses.

A customer feedback platform focused on the Net Promoter Score (NPS) to improve customer experience.

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Survicate

The ultimate customer feedback platform.

A customer feedback platform for collecting insights through targeted surveys.

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Delighted

The fastest and easiest way to gather actionable feedback.

A turnkey customer feedback platform for sending NPS, CSAT, and CES surveys.

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UserTesting

Human insight for the win.

A platform for getting video feedback from real users on your websites, apps, and prototypes.

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Canny

Build better products with customer feedback.

A feedback management tool that helps you capture, prioritize, and track customer feedback.

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Podium

The Interaction Management Platform.

A platform that helps local businesses manage online reviews, customer messaging, and payments.

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Nicereply

The #1 customer satisfaction survey software for support teams.

A customer satisfaction survey tool for measuring CSAT, NPS, and CES.

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Medallia

The leading customer and employee experience platform.

A comprehensive platform for capturing, analyzing, and acting on customer and employee feedback in real-time.

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Pendo

Software that makes your software better.

A product experience platform that provides analytics, in-app guidance, and feedback.

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GetFeedback

The agile customer experience platform.

A customer feedback platform that allows you to create mobile-friendly surveys and integrate them with Salesforce.

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UserVoice

Product feedback management software for growing SaaS businesses.

A product feedback management platform that helps you capture, prioritize, and manage customer feedback.

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Typeform

Create forms, surveys, and quizzes that people enjoy answering.

An online form builder and survey tool with a focus on conversational data collection.

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Qualtrics

The leader in experience management.

An enterprise-level platform for collecting and analyzing customer feedback to improve customer experiences.

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SurveyMonkey

Powering the curious.

A popular online survey tool that makes it easy to create, send, and analyze surveys.

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Sprinklr

The world's only Unified-CXM platform.

A unified customer experience management (Unified-CXM) platform for enterprises.

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Gainsight CX

The Customer Success Company.

A customer success platform with features for managing customer feedback and experience.

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Forsta

The new frontier of Experience and Research Technology.

A comprehensive platform for market research, customer experience, and employee experience.

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SurveySparrow

The Conversational Survey Platform.

A customer experience platform that helps you create and share engaging, conversational surveys.

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Brandwatch

The world's premier social suite.

A digital consumer intelligence platform for social media listening and analytics.

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Clarabridge

Now part of Qualtrics.

A customer experience management (CEM) platform specializing in text and speech analytics.

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Qualaroo

Get valuable insights from your users. In context.

A customer feedback and user research tool for collecting insights through targeted website and in-app surveys.

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Hotjar

Understand how users behave on your site, what they need, and how they feel, fast.

A product experience insights tool that provides behavior analytics and feedback data.

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Zendesk

Champions of customer service.

A customer service software and support ticketing system.

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Productboard

The product management platform that helps you get the right products to market, faster.

A product management platform for organizing feedback, prioritizing features, and creating roadmaps.

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Verint

The Customer Engagement Company.

A platform for customer engagement optimization, including workforce management and voice of the customer.

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Meltwater

The Leader in Media, Social, and Consumer Intelligence.

A media intelligence platform for monitoring news and social media, and analyzing consumer insights.

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